Accessing Coordinated Entry

How can someone living on the street access or be referred to Coordinated Entry?

LICH has a messaging system for reporting anyone that is observed to be living on the street: 631-464-4314 x 118. People living on the street, outreach workers, advocates and community members should utilize this line to ensure that someone living on the street is known to the LICH Street Outreach Team.

LICH Outreach staff will coordinate street outreach for anyone that is reported to the messaging system. LICH Outreach staff work directly in an ongoing capacity with people that are chronically homeless, living on the street for greater than one year and have a permanent disability. LICH also has a referral form that can be completed for someone that has been living on the street for greater than one year with a disability. 

For people living on the street that have been homeless less than one year, LICH Street Outreach workers will provide essential items, immediate access to shelter, and connections to other outreach teams and community drop-in centers.

LICH coordinates directly with various CES Access Partners such as: Pax Christi, The INN, Maureen’s Haven, MTA Outreach, Federation of Organizations Outreach, Nassau County HIT

Any Veteran living on the streets, regardless of the length of time experiencing homelessness should contact:

SSVF-S:US (Nassau): 631-227-0777 or EOC of Suffolk (Suffolk): 631-854-9100 for immediate assistance.

How can someone living in an emergency shelter access or be referred to Coordinated Entry?

Anyone residing in an emergency shelter (non-DV) has their information entered into a Homeless Management Information System (HMIS) database. LICH is the administrative agency of the database and all clients entered into the system are reviewed based on the length of time they are experiencing homelessness. LICH also cross-references that information with DSS rosters to ensure accuracy.

All households that are currently homeless are tracked on a “By-Name List” in order of their length of time homeless. LICH staff work down the structured By-Name List and reach out to households to be assessed for housing needs. Currently, LICH staff are contacting households that have been living in shelter continuously for greater than one year.

Because this information is being tracked, regularly reviewed for accuracy, and coordinated directly with DSS, there is no need to place a referral to LICH for a person living in shelter unless it is a single adult that was homeless on the street for a period of time before entering the shelter. In this situation, LICH may not have all the information to verify someone’s length of time homeless. For this situation, LICH has a referral form that can be completed.

All single adults that are identified as being homeless in shelter and/or any the street for greater than one year and also have a disability will be connected and assigned to a LICH Housing Navigator. Only chronically homeless single adults are targeted to work directly with LICH Housing Navigators.

For households experiencing homelessness for less than one year, please utilize 2-1-1, NYCONNECTS, or visit the Need Help? page on the CoC website.

Any Veteran living in a shelter, regardless of the length of time experiencing homelessness should contact:

SSVF-S:US (Nassau): 631-227-0777 or EOC of Suffolk (Suffolk): 631-854-9100 for immediate assistance.

How can someone that is actively fleeing domestic violence with nowhere to go able to access Coordinated Entry?

The Safe Center of Long Island manages a Coordinated Entry System specifically designed to meet the needs of people experiencing domestic violence. Someone should contact The Safe Center directly at 516-542-0404 for safety planning, connection to resources, and an assessment for housing opportunities.

How can someone that is at imminent risk of becoming homeless access Coordinated Entry?

In short, Coordinated Entry is not designed to support those who are in imminent risk of becoming homeless. However, LICH does have Homeless Diversion staff that can provide problem solving support and linkages to available resources. Diversion strategies include, but are not limited to, temporary stays with family or friends, family re-unification, relocation (including out of state) and budgeting/credit score training.

All other households in living situations not listed above should visit the Need Help? page on the CoC website.

If you have any questions regarding CES Access, the HUD definition of chronic homelessness or need guidance compelting and submitting forms please contact Jessica Labia at


The Long Island Continuum of Care is designated by the Department of Housing and Urban Development to oversee the regional strategy for ending homelessness. The Continuum of Care envisions a community in which all members have access to safe, decent, and appropriate housing options. 

If you have any questions, concerns, requests or suggestions related to CoC Services click here.  Your inquiry will be forwarded to the appropriate person who will contact you as soon as possible.

If you are a non-profit which serves the homeless on Long Island and are interested in becoming a CoC member click the link below.

Updated 2021 CoC Schedule

Last Updated: 01/06/2021


T: 631-464-4314

F: 631-464-4319