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Utility Assistance

These programs can provide help paying for ongoing utility expenses and sometime can help pay arrears. 

Home Energy Assistance Program (HEAP) 

The Home Energy Assistance Program (HEAP) is a state benefit program that assists eligible low-income households that have an energy bill in their name or their heat included in their rent. Emergency HEAP grants are available if a household has less than a 10-day supply or fuel, termination, or 72-hour threat of termination of PSEG service. Households with utility arrears may be able to apply to the Regular Arrears Supplement HEAP before September 2022, a one-time grant of up to $10,000 towards past-due electricity and/or natural gas charges. Apply through your local Department of Social Services office with the following documentation: current bill, shut-off notice, pay stub, proof of residence, and ID for all household members.

Nassau: 516-565-4324

Suffolk: 631-853-8825

HEAP Emergency Services:

Nassau: 516-573-8626

Suffolk: 631-654-9100

PSE&G has a few programs and arrangements that can help you pay past due bills or help you stay current. If you are facing service termination, contact PSEG right away to see if you can work out an agreement. If you are experiencing a medical emergency, service must continue to be provided for 30 days. If you are elderly, blind or disabled, the utility company must make special effort to keep your service on. If you need to find out more information about your rights, call the number below.


The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband Internet they need for work, school, healthcare and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households.

The Low Income Household Water Assistance Program (LIHWAP) helps low income households pay the cost of water and sewer services. The program can assist households who have past due bills (arrears) for water and/or sewer services.

The Bellport Hagerman East Patchogue Alliance provides utility assistance to local residents during the winter months if they qualify. This is an emergency fund to prevent utility shut off when funds are available.

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