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Cold Day

Emergency Shelter

Accessing Emergency Shelter

If you are fleeing domestic violence and need emergency shelter, click here.

To get into emergency shelter, in most cases you have to go through the Department of Social Services. Most non-DSS options are only available in the winter months and are located in Suffolk County. Check out those resources here.

If you are currently experiencing homelessness, check out additional resources such as mobile food services, resource centers, and drop-in centers here. 

During the winter months on days where the temperature is below freezing all people living outside with nowhere else to go must be placed in shelter. This includes those not typically eligible for shelter, such as undocumented adults.

Nassau warming Centers

During days with extreme cold weather, Nassau County may open up warming centers were people can go during the day to get inside. Use the button above to go to the Nassau County website to see what sites are open and their hours.

Suffolk county DSS and Disability Accomodations 

A recent class action suit against the Suffolk County Department of Social Services (SC DSS) requires the DSS office to offer reasonable accommodation to all benefit applicants with a disability at every stage of the application process. 

Read the public notice here:

List of Possible Reasonable Accommodations under the ADA/FHA/504 etc:

Epic Master List of Disability Accommodation Letters for Housing – How to Get On (

If you are in need of guidance for Reasonable Accommodations please call:

 ADA Helpline



Nassau Suffolk Law Services Public Benefits Unit:

Nassau: 516-292-8100
Suffolk (Islandia): 631-232-2400
Suffolk (Riverhead): 631-369-1112

For any denials of Reasonable Accommodations from DSS be sure to request the denial in writing, send a photo of the denial and a synopsis of your current situation to Linda Hassberg Esq. of Empire Justice Center for legal advocacy to appeal the denial. 

Linda R. Hassberg

Senior Attorney

Empire Justice Center

(631) 533-5272

(631)348-3571 (fax)

dss Non-discrimination policies 

DSS Eligibility

  • To apply for shelter, you must go to a DSS site during daytime hours (doors close at 3pm). To access shelter at night, apply through the emergency hotline.

  • You must have nowhere else to go. If you can stay with family or friends, or if you have the finances to pay for a motel or other interim housing, you may not be eligible.

  • You must have a social security number***. Undocumented single adults are not eligible for year-round shelter.

  • You must provide personal information. This includes your full name, date of birth, social security number, information on all household members, and more.

  • You must report all your income and assets.

  • You must not be under the influence or alcohol or drugs to be admitted to shelter.

DSS Sites
DSS Contact

Nassau County DSS

Main line, between 8am-4pm: 

Emergency Hotline, after 4pm:

Office Location

60 Charles Lindberg Boulevard, Uniondale, NY, 115533

Suffolk County DSS

Main line, between 8am-4pm: 

Emergency Hotline, after 4:30pm:

Office Locations

Coram Center 

80 Middle Country Rd, Coram


MacArthur Center

3455 Veterans Memorial Highway, Ronkonkoma

Riverhead Center

893 E. Main St, Riverhead


Smithtown Center

200 Wireless Boulevard, Hauppauge


South West Center

2 South 2nd St, Deer Park


What to expect
when visiting DSS

  • Placements in shelter through DSS take time, usually several hours.

    • If you are trying to access shelters during the day, go as early as possible. The doors close at 3pm.

    • If calling the emergency hotline, expect to have to make multiple calls to check back in about your placement. 

    • If you are currently living unsheltered, our street outreach team can help you with this process. They can be reached at 631-464-4314 x118.

  • If approved for shelter, placements are based on where there are available beds, which may be in a different town or area than where you are now. 

  • Household residing in shelter pay a portion of their income for their shelter stay. This can be more than 50% of household income. 


Non-DSS Shelter

All households consisting of adults with children must go through DSS, unless they are actively fleeing domestic violence or accessing temporary winter shelter. 
Warmbed hotline is open as of 12/1! 
Shelter available under Code Blue on days under 32° F 
Includes undocumented immigrants and those who are sanctioned
1-866-WARMBED (927-6233)

Winter shelter program from November- March. Meeting spot at Riverhead LIRR. Only for single adults. Covers Riverhead and East End Suffolk County. Rotating church locations.

Call: 631-727-6831

Faith-based workforce housing program in the Hempstead area.

Call: 800-728-7825

Veteran shelter and transitional housing programs are available through the Department of Veteran's Affairs. Only for VA-eligible Veterans.

National helpline: 


Local resources

Winter shelter program from November- March coordinated with Maureen's Haven. Meeting spot at Riverhead LIRR. 

Call: 631-477-0048

Shelter for unaccompanied youth in Suffolk County, operates year-round. House within Town of Babylon area.

24/7 hotline: 516-659-0923

Accepts women 18 years and older who are pregnant and homeless.  Program runs the duration of their pregnancy and up to the baby’s first birthday. 

1930 Veterans Hwy. Suite 4

Islandia, NY 11749


Winter shelter program from November- March only for single adults. Covers Huntington. Breathalyzer test required before entry.

Call: 631-427-3700

Shelter for unaccompanied youth in Nassau County, operates year-round. House located in Garden City area.


Call (516) 221-1310 or Text (516) 427-9354 

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